At Hive, we are committed to innovation and continue seeking ways to enhance the efficiency of our processes. As part of this commitment, we are excited to announce the launch of our new “Gather Process,” which will be implemented starting 1 April 2025. This initiative aims to simplify how we collect and manage the information needed to complete your personal tax returns and company accounts.
While many of you may have already encountered this system through our new client journey, we are now expanding its use to cover personal tax returns and company accounts. The goal is to provide you with a central, interactive checklist that makes it easier for you to submit the necessary information, ensuring accuracy and efficiency.
We understand that transitioning to new technology can take time, so we’ve created this step-by-step guide to help you navigate the new system.
What to expect
Once your financial year ends, we will initiate the process by sending you an email from our central address, hello@hivebusiness.co.uk. Here are the key points for both personal tax returns and company accounts:
- For Personal Tax Returns: You will receive the email shortly after 5 April 2025.
- For Company Accounts: You will receive the email shortly after your company’s financial year-end.
The email will contain a link to our bespoke checklist, which will guide you through all the information we need to complete your personal tax returns or company accounts. This checklist will be your primary tool for providing us with the necessary details.
How to use the new system
- Click the Link: Upon receiving the email, simply click the provided link to access your personalised checklist.
- Answer the Questions: Follow the prompts and answer the questions relevant to your tax return or company accounts. As you complete each section, be sure to mark it as “complete.” This will notify us that you’ve finished providing information for that item and that there are no further updates needed.
- Dealing with Irrelevant Sections: If a particular question or section does not apply to your situation, simply enter “N/A” (Not Applicable) and mark it as complete. This ensures we are aware that this section has been addressed.
- Have Questions?: If you have any queries while filling out the checklist, feel free to use the comment section. You can add specific questions, and we will be automatically notified when you submit them. This allows us to respond promptly and ensure you have the guidance you need.
- Save and Return: We understand that completing the checklist might take time. That’s why we’ve included a “Save and Return” function. If you can’t finish everything in one sitting, don’t worry. You can save your progress, return to it later, and continue where you left off at your convenience.
- Periodic Reminders: To ensure that nothing is overlooked, we will send periodic reminders about any outstanding items. If you prefer not to receive these reminders, please let us know directly. We recommend keeping the notifications active, as this will ensure you don’t miss any important steps or information.
Why this system?
The new gather process is designed to streamline how we manage your personal tax returns and company accounts. By centralising the information-gathering process, we ensure that nothing falls through the cracks and that your data is organised efficiently, making it easier for us to provide timely and accurate service.
We are excited to introduce this new system and are here to support you every step of the way. If you have any questions or need assistance as you navigate the checklist, please don’t hesitate to reach out to our team at support@hivebusiness.co.uk.
