Got the why? We’ll handle the how and what
If you're stuck we can help you jump start the creative process …
Why not figure out what you really want?
Dentists find it hard to be honest with themselves. …
When you don’t know the solution, keep moving
If you are facing a daunting problem, you don’t have to solve it today. …
Ready to get off the wheel?
Someone can appear one way, successful, but behind the shiny façade life might not be going so well. …
The dark art of dental practice valuations
If you’re looking to buy, we could save you an awful lot of money right at the beginning of your career as a business owner. …
Stop faking it if you want to make it
Plenty of practice owners still use the bank account as a business dashboard and have no idea who on their team is profitable. …
Work loose to lose the bottlenecks
When someone came in to help our sales and marketing people improve their project management skills, I eavesdropped. …
Decentralised command = operational excellence
Since we’ve been developing our Hive Intelligence product I’ve been talking to dental teams about their front desk software. …
Let go, and let your people take a punt
Bookkeeping is now cloud based and user friendly, so if you have a staff member who is keen to progress I can train them to use it. …
Information only helps when it’s used well
Business owners dismiss EBIT sometimes, just like we dismiss information that doesn’t conform to what’s happening in our lives. …
Fear of loss is powerful, but often a misperception
The main driver of behaviour, whoever you are, is fear of loss. …
You must change to grow
New facts have emerged since the June 2016 referendum and some people want another Brexit vote. …
The struggle within is worth figuring out
Dentists often seem prone to absorbing other people’s values. This isn’t a trait that’s limited to dentists, yet as a group, in my experience, they do display a need to conform. …
Being honest doesn’t make you a failure
The biggest problem for me and my clients is that we never seem to have enough time. …
A guide for the difficult conversations ahead
Many owners won’t realise they’re paying the wrong percentage because they are subsidising the practice, so even though they are paying their associates too much, the business still seems to be making money. …
Being a leader is harder for dentists
Anyone buying a dental practice is under pressure to create revenue quickly to service the debt and start paying it down. …
Now or later? The zero sum game of risk
If you were going to start a dental business next year, would you start one from scratch or buy one that’s already up and running? Which is riskier? I know which one looks riskier. …
