Improve your Treatment Co-Ordinator’s conversions
This course helps TCO’s to get to grips with the expectations of the role, how to get involved in the practice’s marketing, techniques for selling and tracking successfully. …
Get set for post-pandemic growth
Reduced capacity and increased demand mean that growth is there for the taking – if you’re open to change. …
How to solve the leadership problem
Owning up to mistakes, judging yourself harshly, and recognising your weaknesses aren’t easy things to do. …
“Hive were so important throughout the journey – there was a lot of self reflection and questioning”
Dan interviews Michelle Murphy, the Business Manager, at The Essex Smile Centre …
What are your business myths?
From one disappointing experience, a faulty dogma can form that shapes the whole business. …
You’re not wrong, but you’re also not effective
Seeing what’s right in front of your face can be one of life’s greatest challenges …
How I create Dancing Queen moments
If team members aren't engaging then we need to do something about it. …
Choose your prison. Live your best life
The limits you face may be small or large, but choice and movement is always possible …
No solutions, just trade-offs
We’re vulnerable to the fantasy that says “once I fix this problem everything will be sorted” …
Notes on surviving the maelstrom
Achieving business success is gruelling, so it helps to get clear on the meaning and purpose of your mission …
Look after your people but ask for everything
You have to create the transformation from the inside, but the opportunities are extraordinary …
Your ego is not your amigo
Open out the dialogue and explore how to try things a different way …
Is it a serious matter for something to commit suicide if it’s already dead?
Make a mindset shift voluntarily before you are forced to make it …
A private letter on why to sidestep the NHS
A real email exchange with one of my clients …
