Has retirement had its day?
There's a shift taking place in how people conceive of their work. …
The 4 commercial pillars of every business
A new iron triangle: finance; operations; marketing. …
Reduce risk, talk to real experts
Dentistry is prey to people giving advice on things they're not deep experts in …
You’re too clever by half
Intelligent people are less likely to be able to detect their own bias blind spots …
An NHS contract is really just a payment collection mechanism
Some contracts look better in terms of the actual income they generate …
The difference between OK and excellent
Excellence is achievable if you look in the right place. …
Would you buy your own practice?
How consciously or unconsciously are you deploying your assets? …
The rise of consumer expectation
That’s why good customer service is so valuable — it’s hard. …
“We take IT responsibility away, saving you time, money and stress”
We caught up with Kelly Neill at Aerona the day after she got back from the BDIA expo. …
Esse quam videri
I wonder, is it better to be rich or seem it? Is it better, for instance, to own a £1m stock portfolio or a £1m house outright? …
‘Financial advisers need a much deeper understanding of their clients’
We offer solutions to our clients throughout their financial life. …
The law of unintended consequences
When you’re running a business like a typical dentist, in the directional mode of “do this, then that”, what happens? …
The cost of trying to do everything yourself
Being a good clinician used to be enough to run a commercially successful dental practice. …
The trouble with a little drop in revenue
And there are plenty of other ways for costs to ratchet up: debt repayments, staff wages, equipment, refurbishments, GDC fees. …
