Remember facts? Not so popular in dentistry
In the absence of facts, you start projecting what you want reality to look like. …
When you don’t know the solution, keep moving
If you are facing a daunting problem, you don’t have to solve it today. …
Would you buy your own practice?
How consciously or unconsciously are you deploying your assets? …
There’s a hole in my bucket
Leaky bucket theory says businesses are always losing customers. …
Your opportunity for opportunity
Every time you hear yourself saying, “Sorry, I’m too busy,” let it be a red flag. …
Ready to get off the wheel?
Someone can appear one way, successful, but behind the shiny façade life might not be going so well. …
Five golden rules for using WhatsApp at work
There are no hard and fast rules saying you can’t use WhatsApp for business, but make sure you're aware of the potential pitfalls. …
Leaders love big question marks
If you’re running a business you have to accept that things will go wrong. …
Reasons to use Agile project management in your dental practice
When teams pull together it makes it so much easier to delegate, plan and implement changes. …
The rise of consumer expectation
That’s why good customer service is so valuable — it’s hard. …
The dark art of dental practice valuations
If you’re looking to buy, we could save you an awful lot of money right at the beginning of your career as a business owner. …
Why choose professional video in dentistry?
You need remarkable content, and you can get it if you are willing to make a moderate investment, enough to put a production team in your practice for a day. …
What’s your best yardstick?
If you want to help yourself, compare yourself to who you’ve been: yesterday, last month, last year. You know best who that person was. But when you compare yourself to someone else you’re inevitably selective. …
Stop faking it if you want to make it
Plenty of practice owners still use the bank account as a business dashboard and have no idea who on their team is profitable. …
Five rules for growth
I hope you take away one of the five ideas below and try it out in your practice. If you want to do more, a Diagnostic Day is a good place to start. …
Ask your staff to kill their darlings
In my experience the biggest hindrance to success in business is that people would rather be right than effective. …
