You can’t change others till you change yourself
If you feel like you’ve hit a glass ceiling with your practice growth and yet you are not having this type of conversation with your team, you are probably the obstacle to further growth. …
Take courage, embrace entropy
If you are running a business, for instance, presumably you are not just asking yourself whether the numbers stack up. …
Why the pros incorporate
Incorporation for dental practice owners used to be a no-brainer because it saved you money. …
NHS: don’t wait, get out now
But there are many problems, not least the farce of trying to differentiate your private treatments in a mixed practice that uses the same staff and facilities. …
A guide for the difficult conversations ahead
Many owners won’t realise they’re paying the wrong percentage because they are subsidising the practice, so even though they are paying their associates too much, the business still seems to be making money. …
If things are ‘good enough’ you’re lying to yourself
Good is the enemy of great wherever you look, and it’s true in the business of dentistry too. …
Take the high ground or it takes you
Good leaders put their hand up and own it, but occasionally there’s nothing, or someone begins to blame someone else. …
Who’d be an employer?
The dental sector harbours a large number of people who run their businesses just to get along. …
Bitcoin is either gambling or it’s taxable, not both
You may not have heard from them since they watched much of those gains drain away overnight. Or was it you? My sense is most dentists are too risk averse. …
Being a leader is harder for dentists
Anyone buying a dental practice is under pressure to create revenue quickly to service the debt and start paying it down. …
The mirage of effortless success
The curse of talent is well known to psychologists, and it’s overrated as a contributor to success. …
Technicians struggle to see business sense, that’s what your BM’s for
The BM role has three components: define the company's growth plan, coordinate and execute growth, and optimise the systems. …
2 sites better than 1?
If you were looking for a sure fire way of ensuring that an investment didn't pay off, but instead depreciated rapidly, a second car is a very good idea. …
How to create a disillusioned taxpayer
Some changes have just been made in Scotland that tell us something important about the way our financial lives are organised (a better word might be disorganised) by the state. …
Facts are wobbly unless your philosophy is fixed
Let’s take those three statements about your hygienist again and frame them in a radically different business philosophy and strategy. …
How did you fare in the so-called decade of austerity?
A deluge of technological innovations are coming our way and they will keep transforming consumer behaviour like this in ways that we can’t imagine. …
Demographics: be who your patients need you to be
Put simply, you want a brand that oozes values that are attractive to your audience. …



