Do you take the easy decisions?
The dangerous thing and the great thing about being your own boss is that you don’t have to answer to anyone. …
Leaders need to spot gorillas
A business will soon hit trouble if it counts the passes but doesn’t spot the gorilla, or if it clocks the gorilla but not the passes. …
Wake up to what you’ve got, and make it better
It seems strange to me that people would pay for a new toy yet won’t invest a fraction of that to make their old one work properly. …
Beware of marketing experts
On a typical diagnostic day recently we discovered that our client had been paying a number of ‘dental business experts’ to make her business less profitable. …
When not to buy a dental practice
The reality, if you're serious about buying something expensive, is that you’re going to have to live off other funds. …
Meet Mike, the dentist living the dream
If it’s growth you’re after, change everything from top to bottom. …
Falling behind due to circumstances outside your control?
It seems there’s a division of wealth according to circumstances, certainly by geography, but also I think it’s fair to say more generally, as a function of the randomness of life. …
Where dentists with dud accountants get hit the hardest
In our work with dental practice owners we keep discovering shockingly poor advice given by accountants and dentists risk losing a lot of money. …
It’s all blended, man. The B2C future in micro-moments
It used to be that brands had the upper hand, deciding on the messages they wanted to communicate and the channels of communication. …
Three habits to grow revenue
I find that many dentists continue to focus on controlling costs as a way to drive earnings. Not good, because when controlling costs dominates the businesses agenda you can bet it sucks the oxygen out of any growth plan. …
Risk comes from not knowing what you are doing
As the American business magnate Warren Buffett once said, risk comes from not knowing what you are doing. …
Fix on the big picture, not fixations
Everything you invest in — your business as a whole, and its constituent parts like the infrastructure and the equipment — must be deployed properly to avoid needless costs. …
Five ways to improve your patient journey
Look around and you’ll see there aren’t many dental practices with a really good patient journey. …
How much property is too much?
Since Phil and Kirsty appeared on our screens 15 years ago it’s become even more culturally mainstream to want to put spare cash into bricks and mortar, above all else. …
How to scrimp on your marketing
Like any business, dental practices do need to invest in marketing for growth and survival, and marketing is a process that’s simple to conceive but hard to implement. …
A tip from the fox hunting debate
The ban was therefore right no matter the evidence presented or the perspective of analysis, which immediately struck me as worrying. …
